Which step of the evaluation process distinguishes professional practice from technical craft?
A. Securing organizational commitment to evaluation
B. Writing program objectives in measurable terms
C. Selecting the most appropriate criteria
D. Keeping complete expense records
E. Adding to professional knowledge
E
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Indicate whether the statement is true or false
Employee skills, knowledge, and abilities that are not equally available to all organizations are difficult to imitate.
Answer the following statement true (T) or false (F)
Unlike advertising, personal selling does not provide the sender with the opportunity to determine the impact of the message.
Answer the following statement true (T) or false (F)
An integrated application suite to support a whole establishment that includes modules to manage financials, human resources, supply chain, customer relationships, and other business processes is called ________
A) enterprise resource planning B) total quality management C) business process automation D) business process management