All of the following are ways for a speaker to increase goodwill EXCEPT _____________.

a. understanding the audience
b. empathizing with the audience
c. liking the audience
d. being responsive to the audience


c. liking the audience

Communication & Mass Media

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What is the strategy that is most likely to make the next conflict less unpleasant?

A) Win-Win B) Win-Lose C) Lose-Lose D) Lose-Win

Communication & Mass Media

Activities such as sports, exercise, hobbies, and creative arts have a very narrow appeal. Avoid

these when searching for informative speech topics. Indicate whether the statement is true or false

Communication & Mass Media

Once a relationship reaches the deterioration stage, some partners may pause and try to repair the relationship, while others may progress without stopping to __________

a) intimacy b) dissolution c) contact d) involvement

Communication & Mass Media

Opening up discussion so that members can discuss an issue fully, is not possible under parliamentary procedure

Indicate whether the statement is true or false

Communication & Mass Media