A nurse is working at a health care clinic serving the needs of the homosexual community. A neighbor says the nurse must be brave because most of "those" people have AIDS. What would be the nurse's best response?
1. "It's okay because I'm not intimate with any of the clients."
2. "That's an unfortunate stereotype. Can we talk about the reality?"
3. "It's very difficult for me when you discriminate like that."
4. "Hey, it's a job like any other job. All jobs have problems."
2
Rationale: It is the nurse's role to promote the act of bridging, linking, or mediating between groups of people from different cultural systems to reduce conflict or produce change. Calling the neighbor's comment discriminatory may increase conflict. Rationalizing or failing to confront the neighbor's perceptions does not promote cultural brokering.
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