Managers of fast-food restaurants struggle with a rapid turnover of personnel. Employee turnover rates of 100 to 200 percent annually are common. The work environment is difficult and customers can often be demanding. One of the first steps managers can take to help workers deliver quality service is to
A. reward service providers based solely on the speed of service.
B. review the delivery support system.
C. ban abusive customers from their restaurants.
D. provide emotional support and concern for their employees.
E. make sure services delivery expectations are consistent and coherent throughout the organization.
Answer: D
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Suppose, the cost of production of a widget in Mexico is 5 pesos. Assume that initially the exchange rate between the peso and the dollar is 2 pesos per dollar. Later, the exchange rate changes to 2.5 pesos per dollar. In the initial situation, a widget sold in the U.S. would be priced at ____; after the change in the exchange rate, the widget would be priced at ____.
A. $2.50; $2.00 B. $2.50; $3.12 C. $0.50; $0.40 D. $0.40; $0.50
In order to form a free trade area, South Africa has signed a Trade, Development, and Cooperation Agreement (TDCA) with:
A) Swaziland. B) EU. C) Namibia. D) Angola. E) Japan.
In view of the fact that is considered a flabby expression
Indicate whether the statement is true or false
Under the efficient market hypothesis, in an open and developed securities market, the market price of a company's stock equals its true value
a. True b. False Indicate whether the statement is true or false