As Barbara was speaking, Juan was thinking about his response to her comments. This is a block to listening referred to in your textbook as
A. filtering
B. derailing
C. mind reading
D. rehearsing
Ans: D. rehearsing
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If you were an investment analyst, what would be your response to a company executive who swore at you and threatened you?
What will be an ideal response?
What percent of the creation of a speech happens before it is delivered?
a. 62% b. 75% c. 90% d. 50%
Which of the following is not a function of the “eyebrow flash”?
a. an adaptor indicating anxiety b. an expression of surprise c. a way to let someone know he or she is being looked at d. a “yes” to social contact
Dr. Imani wants to examine the differences between communication styles of managers and levels of communication satisfaction of employees. The independent variable communication style has four attributes and is a nominal level variable. The dependent variable communication satisfaction was measured at the interval level. What statistical test should Dr. Imani perform?
a. One-way ANOVA b. Independent-samples t-test c. chi square d. Pearson correlation