A nursing student has asked a classmate for pointers that might help the student to communicate more effectively when working with clients. What advice should the classmate provide?
A) ìTry to memorize some statements and explanations that are relevant in several clinical situations.î
B) ìBefore you start speaking to someone, take a moment to get your thoughts clearly organized.î
C) ìWhenever you're speaking to someone, provide as much detail as you possibly can.î
D) ìTry to adopt the mindset that you are more knowledgeable than the person that you're talking to.î
Ans: B
Feedback:
To communicate effectively, it is important to organize one's thoughts before speaking. Memorized statements should be avoided. It is not helpful to think of others as being less informed or less knowledgeable. Greater detail does not always equate with more effective communication.
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