When would the "aided-in-the-agency" theory likely be asserted?
a. By a defending employer in an attempt to show that although an employee was acting within the scope of employment, the employer should not be held responsible for the employee's actions because the employee was aided by a non-employee.
b. By a plaintiff in an attempt to show that even if an employee was acting outside the scope of employment, the employer may be liable for the employee's action because the employee was aided by the agency relationship.
c. By a defending employer in an attempt to show that an employee was acting outside the scope of employment and that the employer should not, therefore, be held liable for the employee's actions.
d. By a plaintiff in an attempt to show that an employee was acting within the scope of employment and that the employer should, therefore, be held liable for the employee's actions.
b
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The tort of disparagement:
A. covers true statements about the personal behavior of persons in business. B. does not include truth as a common defense. C. requires proof of actual damage. D. is identical to the tort of slander.
Stacy's is a popular convenience store. It notices that most of its customers visit the store during the week to shop for products such as milk and fruit. Therefore, it maintains sufficient stock of these products. Which of the following segmentation methods is the store using?
A. Buying situation segmentation B. Demographic segmentation C. Personality segmentation D. Psychographic segmentation E. Geographic segmentation
Which of these statements about formula presentations is true?
A. New-task buying situations are a good time to use the formula presentation method. B. An advantage of the formula presentation is that it is most adaptable to complex selling situations. C. Customers get the greatest amount of talking time at the beginning of the formula sales presentation. D. To successfully use the formula sales presentation method, the salesperson must have previously identified the prospect's needs and wants. E. The formula presentation is based on the SPIN procedure of developing and giving the sales presentation.
An appropriate reward is one that
A) is much bigger than previous rewards the person has received. B) does not create an addiction to rewards. C) is effective for the individual involved. D) puts a worker in a good mood.