Many groups fall short of achieving their common goal because they believe the group must reach consensus on all group decisions
True
False
ANS: True
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The understanding stage in the listening process involves
A) decoding a message exactly the same way as it was encoded by the speaker. B) grasping both the thoughts that were expressed and the emotional tone that accompanies them. C) anticipating what the speaker will say next. D) tuning out the emotional element of the message and focusing only on the content of what is being said.
As a manager, Manto generally only accepts questions if they are concerned with clarification
of how an employee is supposed to do her or his job.??What type of management communication style does Manto have? A) tell B) sell C) consult D) join
A specific purpose is ___
A) what the speaker intends to tell the audience and with what appeals B) a statement specifying the speaker's desired audience response C) the stated topic of an informative, persuasive, or ceremonial speech D) the main value a speaker hopes to instill with a ceremonial speech
When dealing with a group member who uses offensive language to attack or intimidate others, your text recommends using controlling behaviors such as raising your own voice or using sarcasm
True False