Each of the following statements regarding communication is correct except one. Which one is the exception?
A) Patient questions must be answered honestly to develop trust.
B) Communication is the process by which information is exchanged between two or more people.
C) Establish how you will communicate with the patient prior to putting on the mask required for radiographic procedures.
D) In an uncomfortable discussion, avoid eye contact with the patient.
D
Explanation: A) Effective use of words in verbal communication begins with facing the patient directly and maintaining eye contact.
B) Effective use of words in verbal communication begins with facing the patient directly and maintaining eye contact.
C) Effective use of words in verbal communication begins with facing the patient directly and maintaining eye contact.
D) Effective use of words in verbal communication begins with facing the patient directly and maintaining eye contact.
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