The ____ help desk position is normally staffed by an entry-level employee.

A. Technical Support
B. Support Manager
C. Incident Screener
D. Product Specialist


Answer: C

Computer Science & Information Technology

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A(n) __________ is a potential for violation of security, which exists when there is a circumstance, capability, action or event that could breach security and cause harm.

A) threat B) attack C) risk D) attack vector

Computer Science & Information Technology

Write a small application with a GUI that could be the basis of a larger application. Your application should accept a credit card number entered into a text field. When the user clicks an Accept button, you should check whether the number entered contains exactly 16 digits. If so, display the message Number accepted: as well as the card number in a label, and then clear the text field. If not, display the message Number rejected in the label. (Note: Credit card numbers have fancier format requirements that depend on the issuer of the card and are beyond the scope of this exercise.)

What will be an ideal response?

Computer Science & Information Technology

When text is ________ in Word, there is no additional space between lines of text in a paragraph

Fill in the blank(s) with correct word

Computer Science & Information Technology

What are two methods that can be used to free up disk space on a hard drive?

A. Format the hard drive B. Delete the Windows\System directory C. Uninstall software you no longer use D. Use drive compression

Computer Science & Information Technology