Emotional dissonance is when conflict exists between the emotions an individual genuinely feels and those required to be displayed within the organization

Indicate whether this statement is true or false.


TRUE

Communication & Mass Media

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Overexposure to short, simple messages which make few demands on listeners' power of concentration

leads to the listening problem known as ________. Fill in the blanks with correct word

Communication & Mass Media

The thesis of a speech identifies __________ of the speech

A) the desired outcome B) the issues C) the central idea D) both the desired outcome and the central idea E) the general purpose

Communication & Mass Media

A specific-purpose statement is a statement of your major ideas

Indicate whether the statement is true or false

Communication & Mass Media

A(n) _______ is a statement that connects parts of the speech and indicates the nature of their connection

a. organizing question b. transition c. similarity d. summary

Communication & Mass Media