How might a logistics manager balance the need to both satisfy customer demands and maximize channel profit?
What will be an ideal response?
A logistics manager must make tradeoffs, as customer satisfaction and channel profit are both central objectives; a logistics manager needs to consider both channel costs and customer services, aiming for the balance that provides the target profit and consumer satisfaction.
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Use the direct approach for negative messages, if the message will have a relatively minor impact on the audience
Indicate whether the statement is true or false.
Where is access control exercised in the purchasing/cash disbursement functions?
In motivational job design, ______ work teams are assigned a goal, and the team plans, organizes, leads, and controls to achieve the goal.
A. self-managed B. flexible C. regression D. design
A sales representative at Oxtren, Inc orally told the purchasing agent at Wety, Inc that its industrial saw is exceptional. Which statement is correct concerning the claim that the saw is exceptional?
a. The claim is an express warranty. b. The claim is an implied warranty of merchantability. c. The claim is not a warranty because it is not in writing. d. The claim is not a warranty because it is sales puffery.