After closing a sale, the salesperson should do which of the following?
A) Discuss the customer's family and other personal matters.
B) Describe the satisfaction that will come from owning the product.
C) Ask the customer to write a testimonial about the value of the product.
D) Initiate a general conversation about the industry and economy.
E) Discuss other products the buyer could have purchased instead.
Answer: B) Describe the satisfaction that will come from owning the product.
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