Your patient is a 27-year-old female who is distraught and crying after having her children taken by child protective services. Her sister called EMS because the patient threatened to cut her wrists. On your arrival you find that she has not attempted to harm herself and has no weapons within reach. However, she does not wish to speak with you. Which of the following actions is most likely to be
effective when communicating with this patient?
A) Maintain a distance of 3 to 5 feet from the patient.
B) Sit down so that you are at eye level with the patient.
C) Tell the patient that you cannot help her unless she talks to you.
D) Tell the patient that you want to help her, but you can't unless she calms down.
B
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