Who participates in the conflict resolution process for resolving any issues in an outsourcing agreement?
a. The service-level agreement manager
b. The executive employment agreement manager
c. The chief executive officer
d. The human resource officer
a. The service-level agreement manager
The service-level agreement (SLA) manager establishes a good working relationship with the other organization’s SLA manager and maintains regular and ongoing communications. The SLA manager also performs an ongoing assessment of the process used to track and report service levels and participates in the conflict resolution process for resolving any issues in the outsourcing agreement.
You might also like to view...
The string ' is a(n) character reference for the apostrophe.
Answer the following statement true (T) or false (F)
To delete records in a table, use the DELETE and WHERE keywords with the mysql_query() function.
Answer the following statement true (T) or false (F)
You form compound conditions by connecting two or more simple conditions using the ____ operators.
A. AND B. OR C. NOT D. All of the above
Data duplicated in more than one location within a database
a. Copied b. Repeated c. Redundant