The communication of unfairly categorizing someone based on her traits is called:
a. false reassurance. c. stereotyping.
b. being defensive. d. interrupting.
C
Unfairly categorizing someone based on her traits is called stereotyping. False reassurance promises
something that cannot be delivered. Being defensive is acting as if one has been attacked. Interrupting
is speaking before the other person has completed a message.
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