All of the following suggestions should help facilitation of open expression, limiting the use of
silencers in conflict management, except
A) listen actively.
B) verbalize your appreciation for how the other person sees the conflict.
C) create or increase immediacy.
D) increase your self-disclosure.
D
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Eugenio is a construction worker who leads teams of volunteers to build homes for low-income families. Eugenio is charismatic and empowers group members to accomplish the task at hand. Which theoretical approach to leadership does Eugenio's behavior illustrate?
A. functional approach B. situational approach C. traits approach D. transformational approach
Part of the psychological wrap-up of a speech can be an indirect appeal to your audience.
Answer the following statement true (T) or false (F)
Which of the following questions is unlawful?
A. If you observe a fellow employee stealing something from an organization, what would you do? B. What does your spouse do for a living? C. Tell me about a time when you have had to deal with an irate customer. D. How would you react if we decided to transfer you at the end of the first six months?
Responses made after the speaker has stopped talking are generally more elaborate than responses made while the speaker is talking
Indicate whether the statement is true or false.