Service industry groups are categorized generally into two groups, those that provide transaction brokering and those that involve:

A. retailing goods.
B. personalization.
C. information brokering.
D. providing hands-on services.


Answer: D

Business

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Physical appearance is a nonverbal signal that can be controlled by the communicator

Indicate whether the statement is true or false.

Business

The Copy Department in the College of Business at State University provides photocopying services for both the Marketing and Economics Departments. The following budget has been prepared for the year.   Available capacity6,000,000pagesBudgeted usage:  Marketing3,600,000pagesEconomics1,800,000pagesCost equation$120,000 + $0.025per pageIf the Copy Department uses a dual-rate for allocating its costs, how much cost will be allocated to the Economics Department, assuming the Economics Department actually made 2,100,000 copies during the year?

A. $92,500. B. $112,500. C. $85,000. D. $132,500.

Business

On July 1, 2013, Mecca Group purchased for cash 35 percent of the outstanding capital stock of Wembley Studios. Both Mecca Group and Wembley Studios have a December 31 year-end. Wembley Studios, whose common stock is actively traded in the

over-the-counter market, reported its total net income for the year to Mecca Group and also paid cash dividends on November 15, 2013, to Mecca Group and its other stockholders. How should Mecca Group report the above facts in its December 31, 2013, balance sheet and its income statement for the year then ended? Discuss the rationale for your answer.

Business

In distributive bargaining, each party's ____________________ is often the other side's resistance point.

A. negative settlement range B. BATNA or MLATNA C. counter offer D. target settlement

Business