_____ is a pattern that integrates an organization's major goals, policies, and action sequences into a cohesive whole
a. Strategy
b. Core competency
c. Sustainability
d. Vision statement
A
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______________________________ is methodology for assessing an organization's business performance via four components: (1) financial, (2) internal business process, (3) customers, and (4) innovation and improvement activities
Fill in the blank(s) with correct word
Which of the following is the means by which companies post purchase requests online and invite suppliers to bid for their business?
A) extranet links B) intranet connections C) trading exchanges D) traditional procurement E) reverse auctions
Lint Port, an apparel company, offers personalized customer service in all its stores and engages in post-purchase communication to take feedback from its customers. It also gives gift vouchers with customized messages to its customers on their birthdays. The company values the importance of building long-term customer relationships. In this context, which dimension of the business environment is affected the most?
A. The competitive environment B. The legal environment C. The technological environment D. The political environment
Who administers the federal unemployment compensation laws?
A) The Social Security Administration B) The states C) The federal courts D) The NLRB