According to sociologist Arlie Hochschild, feeling rules apply to our occupational roles. Although all jobs place some burden on our feelings, _____ occurs only in jobs that require personal contact with the public or production of a state of mind (such as hope, desire, or fear) in others
a. demeanorb. emotional labor
c. deference d. external labor
b
You might also like to view...
What conclusion did the National Bureau of Economic Research reach about gays and lesbians as subjects of sociological research?
A. Most research treats its gay and lesbian subjects with contempt. B. Most research ignores the possibility that its subjects might be gay or lesbian. C. Most research underreports the number of gays and lesbians in a population. D. Most research begins from a position that sexuality is fluid and that gays and lesbians are in a state of transition.
Arizona's SB 1070 criminalized which of the following?
A. driving without insurance B. failing to provide proof of immigration status C. speaking a language other than English D. B & C
Find the mode of the following quiz scores: 45, 77, 65, 67, 51, 98, 51, 77, 79, 69, 86, 83, 77, 99, 98, 54, 68, 77, 93, 94, 72, 77
a. 68 b. 77 c. 68.5 d. 72 e. 79.4
Which of the following is true of contemporary immigration?
a. On average, about one million immigrants come to the U.S. each year. b. The number of immigrants to the U.S. has progressively declined since the 1970s. c. As a global phenomenon, large-scale immigration is limited mostly to the U.S. d. Most U.S. immigrants continue to come from Europe and Canada.