People who use a dynamic style of conflict resolution are comfortable expressing disagreements directly but prefer to be emotionally restrained.
Answer the following statement true (T) or false (F)
False
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Recency is __________.
A. placing the strongest arguments at the beginning of a speech B. only using the most recent supporting materials available C. placing the strongest arguments at the end of a speech D. all of these choices E. none of these choices
Melanie responds to her friend by saying, ?You?re opinions are completely off base. You
obviously have no understanding of the issues.? Melanie?s comments violate which of the following tips for responding effectively and appropriately? A) Melanie is not being descriptive. B) Melanie is not offering timely advice. C) Melanie is not being brief. D) Melanie?s feedback is not specific.
Illustrators are the kinds of nonverbal gestures that ______.
a. signal a feeling not expressed in words to clarify meaning b. are emblematic c. signal something said in words to help visualize meaning d. are more ambiguous
People assume that their perceptions are true reflections of reality and therefore communicate on the basis of this assumption
Indicate whether this statement is true or false.