What is it called when a company's image is promoted rather than a product?

A) institutional advertising
B) image management
C) adversarial PR
D) puffery


Answer: B

Communication & Mass Media

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Which of the following is UNTRUE about computerized researĀ¬ch?

A. You can be sure that anything published on the net has been carefully edited and screened for accuracy. B. Many books, journals, and articles are becoming available on cd's for research, downloading, and printing. C. You can reach experts on many subjects through their e-mail addresses. D. All of the above E. None of the above

Communication & Mass Media

Give four specific suggestions for developing the main points of your speech

What will be an ideal response?

Communication & Mass Media

Since Carolyn joined a chat room which discusses children with learning disabilities, she has

learned terms such as "OT," "CP," "ST," and "sensory". When she uses these terms outside the chat room, her family does not know what she is talking about and she must explain each term. By sharing specialized language with her online friends, Carolyn realizes that communication: A) helps create communities. B) excludes outsiders. C) builds self esteem. D) all of the above

Communication & Mass Media

According to your textbook, when speaking to a diverse audience it is important to promote a supportive communication climate that welcomes differing perspectives on topics and issues

Indicate whether the statement is true or false

Communication & Mass Media