Which is true about voice mail?
A. Voice mail technology is typically used by itself and not combined with other technologies.
B. Service desks typically use voice mail during the day and answering services at night.
C. The best companies set and manage voice mail response times and promptly return all customer calls.
D. Most customers prefer to leave a voice mail than to wait for an analyst to be available.
Answer: C
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The performance measurement system should encourage each manager to act in a manner that
a. makes the manager's units profits as high as possible. b. most positively supports the organization's mission and competitive strategies. c. increases his/her performance reward in the form of profit sharing. d. reduces the need for informational elements in support of the manager's planning function.
In the law of negligence, in general, who do you owe a duty of care to?
A) those who pay for your services B) all those affected by your actions C) those who you should reasonably foresee will be affected by your actions D) only those who you actually know E) only those who you have a direct relationship with
Directors, but not officers, may compete with the corporation in their own private business dealings
a. True b. False Indicate whether the statement is true or false
Julie works as an employee for Organic Produce Express, Inc (OPI). Rowan, who is unemployed, collects unemployment compensation. This compensation is provided by a tax on
a. Julie and other employees. b. Julie, OPI, and other employees and employers. c. OPI and other employers. d. not Julie, OPI, or other employees or employers.