When taking questions from the audience, the speaker should restate the question to the audience before answering
Indicate whether the statement is true or false
T
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Relationship selling refers to the move away from product-driven sales to customer-driven sales
Indicate whether the statement is true or false.
According to your textbook, when you reach the end of your speech, you should
A. maintain eye contact for a few moments to let your last line sink in. B. tell your listeners how glad you are to have survived the speech. C. hurry back to your seat so the next speaker can begin. D. distribute copies of your speech to everyone in the audience. E. ask the audience whether they liked your speech.
The preparation outline should be drawn up before a speaker begins research for a speech.
Answer the following statement true (T) or false (F)
The most likely objective of critical listening is ______.
a. enjoyment or appreciation b. comprehension of information c. deciding whether or not a message is valuable and useful d. enabling someone to talk about a problem or concern