Civil rights laws precisely define the term "discrimination."
Answer the following statement true (T) or false (F)
False
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The customer service representatives at a call center have been asked to handle each call within five minutes
A recent customer survey by the company revealed that customers appreciate it when employees take the time to answer their questions fully and listen to their grievances. What kind of service gap is apparent here? A) gap between perceived service and expected service B) gap between service delivery and external communications C) gap between service-quality specifications and service delivery D) gap between management perception and service-quality specification E) gap between consumer expectation and management perception
By sending unsolicited application letters,
a. you decrease the possibility of finding employers who have employment needs. b. you save on your copying and postage costs of job searching. c. you alert employers to needs not previously identified for someone with your abilities. d. you are able to be more specific in the opening paragraph.
Which of the following is most likely a reason why many companies use computer-assisted interviews??
A) ?To evaluate the performance of an interviewee under stress B) ?To improve the overall quality of the interview by obtaining honest responses from interviewees C) ?To emphasize to applicants the team approach to management and problem solving D) ?To allow job applicants to meet individually with a number of different interviewers
For federal income tax purposes, one-member limited liability companies are automatically taxed as sole proprietorships.
Answer the following statement true (T) or false (F)