What does the 80/20 principle propose?
A. Roughly 80 percent of the profit comes from 20 percent of the sales.
B. Roughly 80 percent of a firm's customers are repeat business.
C. Roughly 50 percent of a firm's customers purchase 80 percent of the sales volume of the product.
D. Roughly 20 percent of a firm's customers purchase 80 percent of the sales volume of the product.
E. Sales are equally divided among heavy, medium, and light users, but they all need slightly different products.
Answer: D
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