In order to make verbal communication more effective, the nurse will:
a. be brief, clear, and relevant in speech c. avoid speaking slowly
b. use a consistent tone, never varying it d. use medical terms
A
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A Correct. Verbal communication is most effective if it is clear, brief, effectively toned, paced appropriately, relevant, and well timed.
B Incorrect. Use of consistent tone without variance is not a means of making verbal communication most effective.
C Incorrect. Avoidance of slow speaking is not a means of making verbal communication most effective.
D Incorrect. The use of medical terms might be the opposite of effective communication.
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