Research on first impressions has shown
a. once a first impression has been made, it is nearly impossible to change.
b. once a first impression has been made, twice as much information is needed to reverse it.
c. first impressions are formed in the first 30 seconds of meeting someone.
d. a lasting first impression is more important than the interview itself.
b. once a first impression has been made, twice as much information is needed to reverse it.
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In general, a research report will NOT include ________
A) an executive summary of the report that covers the high points of the total report B) a description of the research methodology C) a discussion of the results of the study, including tabulations, cross-tabulations, and additional statistical analysis D) a discussion of limitations of the study E) a situation analysis
A firm that assumes a problem will eventually go away or be forgotten if it is ignored is using the defensive approach to crisis management
Indicate whether the statement is true or false
Most large corporations outside of their national borders. For corporations that are not multinational or international, who do they rely on to sell to customers beyond their borders ?
a. Employees on travel b. Vendors c. Telephone centers d. Online sales
What is the inconsistency called that creates discomfort that leads us to alter our attitudes, beliefs, or behaviors in order to restore harmony?
a. Cognitive appraisal b. Congruous thoughts c. Cognitive dissonance d. Self-awareness