Clarissa was busy thinking of the things she needed to pack for her trip to the shore the
following day. Her friend, Beth, called her to tell her about a minor car accident she had
earlier that day.
Clarissa stopped thinking about her packing list and focused on what
happened to Beth. Clarissa was using what listening technique?
A) identifying her listening goal B) listening to evaluate
C) summarizing the message D) decentering
D
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Speeches about places can use various organization patterns such as topical, chronological, and __________
Fill in the blanks with correct word
A speaker presenting a welcome to members should
a. build trust and support b. mention common ground c. identify problems to be solved d. all of the above e. none of the above
Today, ISDN and switched 56 services are giving way to more efficient Internet transmission systems
A. TRUE B. FALSE
There are two types of commemorative speeches: speeches of tribute and speeches of award.
Answer the following statement true (T) or false (F)