Which of the following describes why a customer who had a great experience with a product or service would be reluctant to recommend it to a friend?
A. There are personal costs in making a recommendation.
B. No one wants to be put on the spot to explain something.
C. The recommendation does not make the customer look good.
D. There is worry that a recommendation may result in a dissatisfying experience for a friend.
E. All these answers are correct.
Answer: E
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Which of the following statements regarding accounting for spoilage is False?
a. Losses from abnormal spoilage are period costs. b. Losses that occur uniformity troughout the production process are called method of neglect. c. A discrete loss occurs at a specific point in time. d. Losses from normal spoilage are product costs.
Which of the following is not one of the conceptual viewpoints of adaptive leadership?
A. situational perspective B. systems perspective C. biological perspective D. service orientation
Patent and copyright laws are federal rather than state
a. True b. False
Erick's Transition ? Erick is currently a manager of a small financial planning firm. He is seeking a new career with a large corporation in the banking industry. He recently applied for the financial manager opening at G & T Bank. He is concerned that the transition from his small firm to a large corporation will be difficult. To better prepare himself for this change, he has decided to enroll in a few business classes to strengthen his understanding of corporate finance. The business classes have proven to be a valuable tool for learning the critical skills needed to fully understand a financial plan, equity financing, and debt financing. Erick now believes he has strengthened his competitive advantage in his quest for the job. Refer to Erick's Transition. Erick's business classes
taught him that the financial manager should do which of the following? A. Determine the best way to raise money. B. Ensure the business success of the company. C. Ensure that projected uses are in keeping with the organization's goals. D. Both A and B. E. Both A and C.