A nurse manager gives a staff nurse an exceptional appraisal. The other nurses learn of the appraisal and are upset because this nurse has had numerous complaints from peers regarding laziness
The manager informs a colleague the nurse obtained an exceptional appraisal because, ?They will always work for me when I need them.? This is an example of: 1. Recency error.
2. Leniency error.
3. Causing poor morale amongst staff.
4. Halo error.
2
Explanation: 1. Leniency error indicates the manager is allowing tolerance, which may not provide an accurate
account of the nurse?s performance. Recency error indicates the manager is evaluating the
nurse based on recent events. Halo error occurs when the manager evaluates an employee
based upon his or her overall performance and is not specific to different functions of the
nurse?s performance.
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