Identify a true statement about closing techniques used in a major sale.
A. An emphasis on getting the sale no matter what raises the possibility of getting a commitment.
B. Closing receives very little emphasis in sales training.
C. A high-pressure close is necessary when the salesperson has done a good job throughout the process of obtaining commitment.
D. Reliance on closing techniques instead of engaging in identifying needs and providing solutions reduces the chances of making a sale.
E. Salespeople are advised to concentrate on closing orders rather than on developing relationships with customers.
Answer: D
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Krenshaw Company reported total sales revenue of $80,000, total expenses of $72,000, and net income of $8,000 for the year ended December 31, 2009 . During 2009, accounts receivable increased by $3,000, merchandise inventory decreased by $2,000, accounts payable increased by $1,000, and $5,000 in depreciation expense was recorded. Assuming no other adjustments to net income are needed, the net
cash inflow from operating activities using the indirect method was a. $19,000 b. $13,000 c. $10,000 d. $11,000
If there is cash involved in a business transaction, the transaction should be recorded in either the ________.
A) cash payments journal or cash receipts journal B) cash payments journal or general journal C) cash payments journal or cash receipts journal and in general journal D) sales journal or purchases journal
Information as a source of power is
A. an acknowledged accumulation of information, or mastery of a body of information, on a particular problem or issue. B. the accumulation of money, raw material, manpower, time, or equipment, which can be used to create incentives for other people to comply, or as threats and punishments if they do not comply. C. power derived from being located in a particular position in an organizational or communication structure. D. the accumulation and presentation of data intended to change the other person's point of view or position on an issue.
Posture and physical appearance contribute to the kinesics category of nonverbal communication
Indicate whether the statement is true or false