Richard sent a letter to Enrico, his client in El Salvador who speaks English with hesitancy. What is the most obvious problem with the following excerpt from the letter? "I'm so sorry I dropped the ball on the contract negotiations. I've been wearing so many hats lately, I hardly know if I'm coming or going. I promise I'll make things up to you as soon as my situation levels out."
a. Parallelism
b. Culturally biased terms
c. Regional jargon
d. All of the above
C
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A message that gives the writer the opportunity to establish or sustain a positive relationship with the audience is a(n) _____ message
A) implicit B) indirect C) goodwill D) direct E) persuasive
"Positive discipline" is:
a. The process a manager goes through to evaluate a disciplinary action he is about to invoke to be certain that the discipline is appropriate b. The process of giving a reminder to an employee regarding a work rule or conduct expectation and giving her time to think about whether she feels she can continue to work for the organization and abide by the rule or expectation violated c. The new teaching with respect to how a manager should offer support and compassion when he or she issues progressive discipline d. An oxymoron What will be an ideal response?
Multinational organizations can shop from country to country and cut costs through:
A) lower wage scales. B) lower indirect costs. C) less stringent regulations. D) lower taxes and tariffs. E) all of the above.
Protection of trade secrets extends both to ideas and to their expression
Indicate whether the statement is true or false