Which of the following is NOT true about buying cars?

a. To prevent excessive haggling, do not mention a trade-in vehicle until you have focused on the cost or you are asked.
b. Price bargaining is still the preferred method of many buyers.
c. The closer your final drive-out price is to the dealer’s cost, the better the deal you have negotiated.
d. A growing number of new car dealers use no bargaining sales techniques.
e. Promptly answer the sales technique question: “How much do you want to pay?”


e. Promptly answer the sales technique question: “How much do you want to pay?”

Business

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Answer the following statement true (T) or false (F)

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Customer service as a(n) _____ function comes into play only when there has been a complaint

Fill in the blank(s) with correct word

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If an interviewer says Tell me about yourself, what is the best way to respond?

A) Give the interviewer a brief chronological history, beginning with when and where you were born. B) Briefly discuss educational, professional, or business-related strengths. C) Provide a few personal or humorous references to get the interview started positively. D) Tell several success stories, making sure to fill at least ten minutes of interview time.

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Jim was a mechanic. One day when he attempted to weld a car's gasoline tank, it exploded and he was hurt. He filed to collect workers' compensation. His employer resisted on grounds that Jim had been negligent and had also violated the express regulations of the company when he attempted to weld a gasoline tank. Which statement is correct?

A. Jim cannot recover if it is shown that his negligent conduct caused the explosion. B. Jim cannot recover if it is shown that he violated the express regulations of his employer. C. Workers' compensation doesn't apply in situations like this. D. Jim can recover even if he was negligent and violated the employer's rules.

Business