One purpose of user support staff training is to help agents meet the performance objectives of their position.

Answer the following statement true (T) or false (F)


True

Computer Science & Information Technology

You might also like to view...

Given the following code fragment, what is the final value of y?

int x, y; x = -1; y = 0; while(x < 3) { y += 2; x += 1; } a. 2 b. 10 c. 6 d. 8

Computer Science & Information Technology

_____ are external factors that shape corporate IT choices.?

A. ?Technology B. ?Competitors C. ?Managers D. ?Suppliers

Computer Science & Information Technology

You are part of a testing team at a software business.  Your job is to see how many concurrent users the system can host and how many database transactions the system can handle without a noticeable drop in performance.  You are doing _____ testing.

A. system testing B. volume testing C. acceptance testing D. integration testing

Computer Science & Information Technology

The initialization of static variables (both local and global) is done only once, when theprogram is first compiled.

Answer the following statement true (T) or false (F)

Computer Science & Information Technology