During a telephone call from a patient, you should remember to have the patient ________ his or her name to avoid mistakes.

A. spell out
B. repeat
C. write
D. clearly state


Answer: A

Health Professions

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The process used by fighter pilots to focus on the critical objectives of a mission when failure is not an option is the

A. Flawless Execution model. B. Critical Objectives model. C. Clear Focus model. D. Flawless Focus model.

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State five situations in which a rectal temperature is contraindicated for a resident.

What will be an ideal response?

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Which of the following best describes the principles of ethical and moral conduct set forth as they relate to the medical assistant?

a. AAMA Code of Ethics b. Principles as outlined by the provider or employer c. Hippocratic oath d. Code of Hammurabi

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The emergency department of a hospital is ____.

A. an in-patient facility B. an out-patient facility C. a tax-exempt facility D. a non-classified facility

Health Professions