How can sales managers benefit from customer relationship management (CRM)?

What will be an ideal response?


Sales managers benefit when the salespeople they manage become more efficient and effective. Customer relationship management (CRM) provides these benefits to the salespeople.

Business

You might also like to view...

According to the RULPA, what liability does a corporation have if it is a general partner to a limited partnership?

A) unlimited personal liability B) liability restricted to debts up to its capital contributions C) liability of termination as partner D) unlimited organizational capital liability

Business

Which of the following correctly pairs the type of risk with its description?

a. contractual risks: the risk of monetary loss b. commercial risks: the risk of personnel leaving the project c. financial risks: the risk of market not accepting a product d. technical risks: the risk posed by new technologies

Business

Which one of the following warranties arises in a sale of goods?

a. Implied warranty of title. b. Warranty against adverse possession. c. Implied warranty of quiet enjoyment. d. All of the above arise in a sale of goods.

Business

The yield on a one-year Treasury bond is 5 percent, and the yield on a two-year Treasury bond is 6 percent. Assume that the pure expectations theory holds and that the market is in equilibrium. Which of the following statements is correct?

A. The maturity risk premium is negative. B. Interest rates are expected to fall over the next two years by 3 percent. C. The market expects one-year interest rate during the second year to be 7 percent. D. The default risk premium is highest for Year 2. E. The liquidity risk premium is highest for Year 1.

Business