An ICU nurse manager noticed a competent nurse has become forgetful and has made medication errors in the past few months. This type of behavior is unusual for this nurse. What action should the manager take?
1. Issue a written warning to the nurse.
2. Meet individually with the nurse to discuss the behavior.
3. Meet with other nursing staff to discuss the behavior.
4. Report the nurse to the human resources department.
2
Explanation: 1. Meeting with the nurse will provide information. The nurse may be experiencing unusual
stress at home, may be unaware of her behavior, or may have a medical condition. The first
step should be to address and assess the situation. It is inappropriate to discuss the matter with
other staff. It is premature to report the nurse to the human resources department and to issue
a written warning.
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