In face-to-face communication, the verbal content of a message conveys much more meaning to the listener than the tone of voice and body language.
Answer the following statement true (T) or false (F)
False
Studies cited in The Wall Street Journal's Career Journal suggest that during face-to-face communication, only 7% of meaning comes from the verbal content of the message—38% comes from tone of voice, and 55% comes from body language such as facial expressions, gestures, and posture. See 5-2: Nonverbal Communication: Beyond the Words
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Customers who fall under the terrorist group have high satisfaction but high switching rates as well
Indicate whether the statement is true or false
________ is the science of using psychology and demographics to better understand consumers
A) Psychographics B) Interactionism C) Clustering D) Demographic transition E) Customerization
__________ describes the set of rules nations have agreed to follow to help set the context for stable relationships among nations.
Fill in the blank(s) with the appropriate word(s).
On December 31, 2016, the balance in Pinnacle Exploration Company's Unearned Revenue account was a credit of $6,000. In January, 2017, the company received an advance payment of $12,000 from a new customer for services to be performed
By January 31, adjustments were made to recognize $7,000 of the revenue that had been earned during January. What was the balance in Unearned Revenue on January 31, 2017? A) $7,000 credit B) $12,000 debit C) $6,000 credit D) $11,000 credit