The textbook authors identi?ed six suggestions for leaders of virtual teams in the
Communication and Technology in Today's Society section of this chapter. List at least
three of the six recommendations.
What will be an ideal response?
The students should list at least three of the six following suggestions:
1. Use a democratic style and share the leadership tasks.
2. Build trust early to facilitate a positive climate.
3. Encourage cooperation.
4. Encourage frequent contact among team members, even face to face if possible.
5. Clearly understand the technology.
6. Create a shared (cyber) space for team members to talk about things other than work.
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Explain the differences between complementing nonverbal behaviors and repeating nonverbal behaviors
What will be an ideal response?
The perspective that “communication is interaction” is limited because ______.
a. it fails to account for the correct timing of a message b. it fails to account for the exchange of information between two or more individuals c. it fails to account for the exchange of information between a sender and receiver d. it fails to fully capture what happens when people communicate
Which of the following terms best describes measurement validity?
a. consistency b. accuracy c. generalizability d. reliability
During the contemplation stage of the transtheoretical model, a person ______.
a. has not yet considered changing a behavior b. is thinking about changing a behavior c. is planning to change a behavior d. has changed a behavior