_________ management systems maintain customer contact information and identify prospective customers for future sales.
Fill in the blank(s) with the appropriate word(s).
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A utility curve showing utility increasing at an increasing rate as the monetary value increases represents
A) a risk avoider. B) utility assessment. C) a risk seeker. D) conditional values. E) expected utilities.
If a firm increases its current assets relative to total assets, ________
A) it increases return and reduces risk B) it increases return and increases risk C) it reduces return and reduces risk D) it reduces return and increases risk
A disadvantage of going public is the
A. increase in the amount of company debt as a result of third-party stock sales. B. creation of a long-term relationship with non-beneficial banking institutions. C. declining interest in the stock price necessary to run the business. D. pursuit of otherwise unaffordable opportunities, which can lead to overextension. E. absence of interest in capital gains in favor of focus on the company.
In 1992, in cooperation with deans of business and engineering departments of major universities, and recognized consultants, the chairs and CEOs of nine major U.S. corporations endorsed a definition of _____ as a people-focused management system that aims at continual increase in customer satisfaction at continually lower real cost
a. business process reengineering b. a quality circle c. total quality d. Six Sigma management