Describe the multiple functions of nonverbal messages.

What will be an ideal response?


(1) Nonverbal cues can substitute for verbal messages. Someone might put up two fingers to order two drinks in a noisy restaurant. (2) Nonverbal cues can complement the meaning of a verbal cue. When someone makes eye contact and smiles at you when they say hello they are complementing their verbal "hello." (3) Nonverbal cues can contradict a verbal message. If your friend frowns while giving you permission to use his or her car, this person's messages are contradictory. The nonverbal message is the one we should believe. (4) Nonverbal messages can repeat the verbal message. This is typically done when the verbal message is not understood by the listener so the speaker repeats the message by using hand signals or head movements, etc. (5) Nonverbal cues can regulate a conversation. For example, a slight pause, eye contact, or saying "um." (6) Nonverbal cues can accent or reinforce a verbal message. When a person gives emphasis to certain words by saying them louder or softer, he or she is accenting the verbal message.

Communication & Mass Media

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Your sister, Monica, is telling you about her three roommates. It seems none of them will follow the schedule they agreed on for cleaning the kitchen and the bathrooms

Monica has just about had enough—she returned from a weekend away only to find the living room full of empty pizza boxes and beer cans. "I just don't think I can live like this anymore. I can't afford to find another place, but I'm so upset I can't focus on the research paper that's due next week," she complains. Using the skills of empathetic listening, discuss the four techniques and give an example of each that would be an appropriate response to Monica. In addition, explain the expected consequences from using this type of listening with your sister.

Communication & Mass Media

Which of the following is TRUE about using facts and

statistics as attention-getters? a. They are most effective if they are already known by the audience. b. They can help point to a remarkable situation or problem. c. They should be vivid but not shocking. d. They should only be used in persuasive speeches.

Communication & Mass Media

With rare exception, the primary goal of most U.S. mass media is to

A) make profits. B) provide news and information to the masses. C) entertain. D) provide an exchange of ideas.

Communication & Mass Media

Definitions should be descriptive of your feelings about the term being defined

Indicate whether the statement is true or false.

Communication & Mass Media