Knowing the audience means to:

a. identify their ages, incomes, occupations, and gender.

b. understand their perspective on the topic of the presentation.

c. understand why the topic is important to them.

d. All of the above.


d

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Which of the following is true for the modern company organization chart?

A) Frontline employees are less important than top management. B) Customers are at the top of the pyramid. C) Top management is at the top of the pyramid. D) Customers are less important than middle management. E) Frontline employees are at the top of the pyramid.

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How is a functional structure or unitary structure organized?

A. specifically to manage unrelated diversification opportunities B. with top-heavy management, and senior executives forming a central office of the chairman C. to lighten the load of senior executives so they can concentrate on value chain action agendas D. into functional departments, with departmental managers who report to the CEO and small corporate staff E. with a central executive handling all major decisions

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Employees of Truan went on strike because of unfair labor practices. After the strike, the striking workers are

a. entitled to get their jobs back. b. not entitled to get their jobs back. c. entitled to get their jobs back but only as they become available. d. fired.

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For an exchange of promises to be legally binding, parties must make sure the exchange:

a. takes place in a court b. is witnessed by a third party c. is in writing d. is unique e. none of the other choices are correct

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