The nurse is working with a client with a moderate hearing impairment. To promote communica-tion with this client, the nurse should:
1. Use a louder tone of voice than normal
2. Use visual aids such as the hands and eyes when speaking
3. Approach a client quietly from behind before speaking
4. Select a public area to have a conversation
ANS: 2
To promote communication with the client who has a hearing impairment, the nurse should use visible expressions, such as speaking with the hands, face, or eyes. A normal tone of voice and inflections of speech should be used when communicating with a client with a hearing impair-ment. The nurse should get the client's attention and not startle the client when entering a room. The nurse should not approach a client from behind. It is best to select a quiet environment without background noise to facilitate communication when a client is hearing impaired.
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