Briefly explain the three steps for building an agenda
What will be an ideal response
First, determine your meeting goals, which may include giving information, discussing information, or taking action. If the goals are not clear, the meeting will not accomplish anything. Second, identify what needs to be discussed in order to achieve the goal. Does information need to be provided? What issues should be focused on? Third, Organize the agenda . For problem solving, refer to the reflective thinking method to structure the discussion. For information, discussion, and action items, subheads can be used to organize. Consider the placement of the most important or controversial items so maximum group energy and attention is gained.
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According to a recent poll by Business Week, _____ percent of Americans are currently on a first name basis with someone who works in India.
A. 2 B. 9 C. 22 D. 37
Maura tends to think faster than she can listen. To help her be a more mindful listener, she should __________.
A. be aware of all distractions B. take notes during the speech C. conduct an audience analysis D. listen to only longer speeches
Backchanneling cues, such as “yes” and “uh-huh,” occur in which stage of listening?
A) understanding B) hearing C) responding D) evaluating
Greg opened his speech by asking the board members, "Why are manufacturers working so hard today when automation is available?" What type of introduction is Greg using?
A. citing a statistic B. telling a story C. asking a rhetorical question D. quoting someone