Answer the following statements true (T) or false (F)
1. Both grievants and supervisors involved in grievances are more likely to leave their jobs
(either quit or be fired) than those who are not involved in grievances.
2. An arbitrator that specializes in hearing grievance disputes is called an interest arbitrator.
3. The rate at which employees file grievances against their employer is almost completely a
function of how strong the union is.
4. Unions usually give up rights to strike over grievances in exchange for a final and binding
arbitration clause.
5. After having signed a contract with a binding arbitration clause in it, an employer is legally
bound to accept an arbitrator's decision on a particular issue even if they disagree with that
decision.
1. TRUE
2. FALSE
3. FALSE
4. TRUE
5. TRUE
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Direct representation, as opposed to representation by independent intermediaries, for exporting by the market country, has several advantages which do not include:
A) facilitates control and communications. B) allows decisions concerning program development and resource allocation. C) benefits when a product is not yet established in a market. D) ensures marketer's interest and special efforts. E) helps selling products directly to the consumer in the market country.
Customers for whom the offerings of the current business do not fit their needs are called ________
A) misfits B) spinners C) captive customers D) customer terrorists E) underachievers
Based on the research behind the motivation to lead (MTL), it seems MTL often comes from ______.
A. self-esteem B. self-efficacy C. experience D. low expectations to high expectations
Budgeted variable overhead for the year is $120,000. Expected activity is 20,000 standard direct labor hours. The actual hours worked were 18,000 and the standard hours allowed for actual production were 19,500. The variable overhead efficiency variance is:
A) $0. B) $12,000 F. C) $3,000 F. D) $9,000 F. E) none of these.