Which event will most likely affect patient satisfaction with the laboratory?
A. Results took a little longer than expected.
B. The laboratory waiting area had music playing.
C. The phlebotomist forgot to wear her/his name badge.
D. The phlebotomist was perceived as being rude.
Answer: D
You might also like to view...
____ is heat transfer due to air currents.
A. Evaporation B. Conduction C. Convection D. Radiation
A universal chart is created when inpatient and ____________________ patient records are organized in the same order
Fill in the blank(s) with correct word
Characteristic signs and symptoms of shingles include:
A) Scabbing of blisters in 4 to 6 weeks B) Severe and intense itching caused by the blisters C) Raised bumps and blisters along a single dermatome D) Pain and sensitivity along multiple dermatomes
Inappropriate restraint of a patient can be considered:
A) Assault, battery, and simple neglect B) Acceptable regardless of outcome as long as medically necessary C) Medically necessary and reviewable by the medical director D) Assault, battery, and false imprisonment