The director of nursing at a skilled facility is implementing the Quality and Safety Education for Nurses (QSEN) project to improve the quality of care of the older residents. Which topics will the director include in staff teaching? Select all that apply.

1. Directions on accessing evidence-based practice resources
2. Methods for ensuring effective team collaboration
3. A plan for staff incentives for meeting care goals
4. Examples of respectful team communication
5. Information on the most prevalent cultures in the region


1. Directions on accessing evidence-based practice resources
2. Methods for ensuring effective team collaboration
4. Examples of respectful team communication

Explanation: 1. Care must always be based on current evidence. Nurses must be knowledgeable about using informatics to access the best evidence for care provision.
2. Teamwork is a knowledge, skill, or attitude that will improve the quality of care of the facility's residents by fostering open communication, mutual respect, and shared decision making to achieve better quality.
3. Staff incentives are not a knowledge, skill, or attitude that will improve the quality of care of the facility's residents.
4. For a team to function well, respectful communication is an essential skill.
5. QSEN does emphasize valuing everyone's beliefs, values, and needs. The nursing director would include information on how to be respectful of all cultures and individuals, but presenting information specific to the local area does not fully meet this criteria.

Nursing

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