Which of the following relates to the supervisory practice of actively listening and responding to employees' complaints, grievances and problems; all of which represent a way for employees to express matters of concern to their superiors?
a. Coaching
b. Counseling
c. Training
d. Planning
b
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The majority of meetings involving situations of severe violence take place following release from prison
a. True b. False
What was the primary effect of the USA PATRIOT Act?
A. It created the Department of Homeland Security. B. It expanded the investigative and surveillance authority of law enforcement agencies. C. It officially ended the Cold War. D. It was the name of the mission to assassinate Osama bin Laden.
What type of evidence tends to make a fact in question more or less probable than it would be without the evidence?
a. Direct b. Circumstantial c. Real d. Relevant
The optimal approach to creating substantial change in an agency is to:
a. enter into quick change, completing the change prior to the resistance developing. b. enter into a deliberate and rational process of planned change. c. take several years to plan the process. d. obtain the input of all stakeholders.