Match the following terms with the correct definition.

A. repeating information for a person hard of hearing
B. holding a door
C. speaking politely
D. telling someone you understand how they feel about putting an animal to sleep
E. asking if you can help someone
F. sending flowers to a client that has lost a pet


A. patience
B. courtesy
C. tactfulness
D. empathy
E. kindness
F. sympathy

Health Professions

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________ is a contract between an insurance carrier and the person who owns the insurance policy

a. Indemnity b. CMS c. Medicaid d. Health insurance

Health Professions

According to traditional Chinese medicine, when Qi dissipates completely:

A) Life ends B) New organic structures are created C) It flows through nature D) It stimulates physiological activities

Health Professions

Identify number 1 on the figure: _______________.

Fill in the blank(s) with the appropriate word(s).

Health Professions

Which of the following are educational and experiential requirements to earn the RMA (AMT) credential?

1) Graduating from a medical assisting program that is not accredited by ABHES or CAAHEP 2) Working in the medical assisting profession for a minimum of 5 years, no more than 2 years of which may have been as an instructor 3) Graduating from a medical assisting program that is accredited by ABHES or CAAHEP 4) Passing the AMT examination for RMA (AMT) certification

Health Professions